Effective Date: 31 July 2026

This Privacy Policy explains how Eurasia Decor collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information
Communication details shared with customer support
Device, browser, and website usage information
Cookies and similar tracking information

Payment Information

Payments are processed through secure payment service providers.

We do not store complete card details, UPI PINs, banking passwords, or sensitive payment authentication information on our website.

How We Use Your Information

We use your information to:

Process and deliver orders
Confirm payments
Share order updates and tracking details
Provide customer support
Handle returns, exchanges, refunds, and complaints
Improve our website and services
Prevent fraud and misuse
Send promotional communication where permitted
Comply with legal and regulatory requirements

Sharing of Information

We may share necessary information with trusted service providers such as:

Shopify and website service providers
Payment gateways
Courier and logistics partners
Customer support tools
Marketing and analytics platforms
Professional advisors where required
Government, legal, or regulatory authorities where required by law

We do not sell your personal information.

Marketing Communication

We may send promotional messages, offers, or updates when you have given consent or where permitted by law.

You can opt out of marketing communication by following the unsubscribe option or contacting us.

Cookies and Tracking

Our website may use cookies and similar technologies to improve browsing, support cart and checkout functions, understand website performance, and support marketing activities.

Please read our Cookies Policy for more details.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no online platform can guarantee complete security.

Data Retention

We may retain your information for as long as required to fulfil orders, provide support, maintain business records, prevent fraud, and comply with legal obligations.

Your Rights

Depending on applicable law, you may request access, correction, update, or deletion of your personal information.

To make a request, please contact us using the details below.

Children’s Privacy

Our website is intended for general customers and is not directed at children. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy, please contact:

Eurasia Decor
2 Jessore Road, Emami City Commercial Tower,
5th Floor, Room No. 05-1,
Kolkata - 700028,
West Bengal, India

Email: info@eurasiadecor.com